This page is designed to share clear, factual information about the au pair program and the J-1 Exchange Visitor Visa. Our goal is to help au pairs and host families understand the process, know what documents to carry, and feel confident about where to go with questions.
The Visa Used for the Au Pair Program
The U.S. au pair program operates under the J-1 Exchange Visitor Visa, a non-immigrant visa category administered by the U.S. Department of State. The purpose of the J-1 visa is cultural exchange, allowing participants to live with a host family, provide childcare, and engage in educational and cultural activities while in the United States.
Important Facts:
- The J-1 Au Pair category is a long-standing, federally regulated cultural exchange program
- Participants are sponsored by a U.S. Department of State–designated organization
- Au pairs are not tourists, students, or undocumented visitors; they are authorized exchange visitors
How the Visa Process Works
While exact timelines and outcomes can vary, the general process includes:
- Matching with a host family through a designated sponsor
- Issuance of Form DS-2019 (Certificate of Eligibility for Exchange Visitor Status) by the sponsor – this official form confirms participation in the federally authorized J-1 Exchange Visitor Program and includes program dates, sponsor information, and the purpose of the exchange
- Visa interview at a U.S. embassy or consulate
- Entry to the United States as a J-1 Exchange Visitor
Visa decisions are made by U.S. consular officers. Denials can occur for a variety of reasons and are not necessarily reflective of the program as a whole.
Documents Au Pairs Are Instructed to Carry
Au pairs are advised to keep the following documents accessible while traveling and during their stay in the U.S.:
- Valid passport with J-1 visa
- Form DS-2019
- I-94 admission record (digital or printed)
- Proof of Insurance (au pairs receive this information via email, along with a login to the insurance portal)
- Au Pair International (program sponsor) contact information
- Host family contact information
Carrying these documents helps demonstrate lawful participation in a federally authorized exchange program.
Interactions With Authorities
Like all visitors to the United States, au pairs are expected to comply with U.S. laws and regulations. Having proper documentation readily available helps avoid confusion and allows questions to be addressed efficiently.
If an au pair ever feels unsure or uncomfortable in a situation involving travel, documentation, or questions about their status, they should contact Au Pair International for guidance.
Support and Emergency Contact Information
Our agency provides ongoing support throughout the au pair program.
If there are questions or concerns related to travel, documentation, or personal safety:
- Emergency Support Line: 1-866-946-4615
- Email: hostfamily@aupairint.com
- Regional Director: Contact information provided upon match
- Local Area Director: Contact information provided upon match
We encourage participants to reach out early with questions.
Frequently Asked Questions
Is the J-1 visa a legal immigration status?
Yes. The J-1 Exchange Visitor Visa is a non-immigrant visa that authorizes participation in approved cultural exchange programs.
Are au pairs allowed to travel within the United States?
Yes. Au pairs may travel domestically during their program, provided they carry their required documentation.
What should an au pair do if they are questioned about their status?
Au pairs should present their documentation and contact their program sponsor for guidance if they have questions or concerns.
Who should be contacted if there is an issue or emergency?
Au pairs and host families should contact the program sponsor or the emergency support line listed above.
Our Commitment
We are committed to:
- Providing accurate-up-to-date information
- Supporting au pairs and host families throughout the program
- Maintaining open communication and transparency.
This page will be updated as needed to reflect official guidance from the U.S. Department of State.
If you have questions that are not addressed here, please contact us directly.
Last updated on January 26, 2026
Emergency Contact: 1-866-946-4615